Privacy Policy

Privacy Policy

Effective Date: January 2025

1. Personal Information We Collect
We may collect the following types of personal information:

  • Name, email address, phone number.

  • Payment information when applicable.

  • Information provided when contacting customer support or using our services.

  • Automatically collected data such as IP addresses, device information, and browsing activity.

2. How We Use Personal Information
We use the personal information collected to:

  • Provide and improve our services.

  • Process transactions and communicate about purchases.

  • Send important account updates and notifications.

  • Respond to customer service inquiries and support requests.

  • Comply with legal requirements and enforce our policies.

3. Who We Share Personal Information With
We do not sell or rent personal information to third parties. However, we may share personal information with:

  • Service providers who assist in operating our business (e.g., payment processors, IT service providers), under strict confidentiality agreements.

  • Legal authorities when required by law, court order, or to protect our rights.

  • Business partners in connection with corporate transactions such as mergers or acquisitions, in compliance with applicable privacy laws.

4. SMS Consent & SMS Terms of Service
We respect your privacy and ensure that SMS consent is not shared with third parties for marketing purposes. Any SMS communications are strictly related to our services, account updates, and transactional purposes. You may opt out of SMS communications at any time by following the instructions provided in our messages.

Messages you may receive include appointment reminders or ETA alerts.

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • To opt out at any time, text STOP.

  • For assistance, text HELP or visit our website at thetitanmarine.com.

  • Visit https://thetitanmarine.com/privacy for privacy policy and Terms of Service.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from TowBoatUS Titan Marine This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://thetitanmarine.com/privacy. Message HELP for help. Reply STOP to any message to opt out.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of certain communications, including marketing emails and SMS.

  • Request more details on how your data is processed.

For any privacy-related concerns or requests, please contact us at admin@thetitanmarine.com.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By using our services, you agree to the terms outlined in this Privacy Policy.